Bandwidth requirements
We recommend internet speeds of 1 mb per student simultaneously using eSpark or higher. eSpark support speeds below that, but video loading performance may be impacted.
Device requirements
iPads:
iPads used for eSpark must run on iOS 12 or later.
To troubleshoot issues on iPads, click here.
Google Chrome:
Students using Chromebooks and other computers should use the Google Chrome browser.
As a best practice, we suggest making sure that devices used for eSpark are updated to the latest operating systems.
To troubleshoot issues on Chrome, click here.
Firewall
Still have questions? Feel free to get in touch with our Support Team. Just click the blue Intercom chat button on the bottom right side of the screen!