How can I address general glitches on Chromebooks?

#1: Log out of eSpark and close and reopen Chrome.  Log back in at

#2: Clear cookies & cache.

1. Click the 3 dots at the top right of the screen, then select “Settings.”

2. Go to Advanced → Clear Browsing Data

3. Change time range to “All Time,” make sure all 3 boxes are checked.

If the issue persists after trying these steps, email  In your email, please include the student's name, the subject the glitch is occurring in, and the troubleshooting steps you've tried.