How can I address general glitches on Chromebooks?


#1: Log out of eSpark and close and reopen Chrome.  Log back in at espark.app.


#2: Clear cookies & cache.


1. Click the 3 dots at the top right of the screen, then select “Settings.”

2. Go to Advanced → Clear Browsing Data

3. Change time range to “All Time,” make sure all 3 boxes are checked.


If the issue persists after trying these steps, email support@esparklearning.com.  In your email, please include the student's name, the subject the glitch is occurring in, and the troubleshooting steps you've tried.